Referrals

Providing Hope

Referrals

Hope Place Centres collaborates with agencies from across the province. Our team is a committed partner to help ensure your clients receive the attention and care they need every step of the way.

Please note that self-referrals are only accepted for fee-for-service beds. If you are looking to refer a client for a fee-for-service bed, please click here for more details.

To Make a Referral:

Fill out a Referral Form with all necessary details about your client. We also require a Consent-to-Release Form from your agency and a Medical Clearance Form to be completed.

Please fax completed Referral Forms, Consent-to-Release Forms, and Medical Clearance Form to us at 905-465-3321.

Pre-screening and Intake Interviews

Once we receive all referral documentation, we will schedule a 20-minute pre-screening to assess your client’s eligibility for our programs.

If the pre-screening is successful, we will schedule an intake interview, which typically takes about 1.5 hours.

Medical Clearance Interview

After the intake interview, a team member will conduct a medical clearance interview with your client to gather details about their medical history.

Waitlist and Preparation

Once the medical clearance interview is completed, your client will be added to our waitlist.

While on the waitlist, they’ll need to actively participate in the pre-treatment requirements, including:

  • Three (3) 12-step meetings

  • Two (2) check-in calls per week while on the waitlist

Intake Scheduling and Admission Package

Once our programming is open, we will set an intake date and share that with you and your client.

Once your client has been accepted into the program, you can provide them with an admission package, which provides detailed answers to commonly asked questions.

Insurance Partners and Fee-for-Service

For individuals who wish to access care more quickly, we offer fee-for-service beds and partner with insurance companies to provide timely, high-quality treatment for your clients.

This option is designed for those with insurance coverage or the financial means to expedite their treatment process. For more information on how we can collaborate with your organization to support your insured clients, please contact us.